FAQ - Mod
1What's the MOQ?
The MOQ is 40' HQ.
2Can you help me get certification?
Yes, as long as you provide necessary info on your company and brand, we would be happy to help.
3Can I get a sample before ordering?
Yes, you can. However you would need to cover the fees for shipping, and the sample fee will be returned when you make an order.
4How long is your lead time?
It depends on the size of your order. Since we produce rattan in our own factory, our lead time is much shorter than others.
5Can I return my furniture if there're some quality problems?
Sure. Just feel free to contact us for any quality issues. We can discuss to give you a refund or exchange.
6Can I customize my furniture if I don't have a design?
Of course. No matter it's a rough idea, a photo or a drawing, don't hesitate to [talk with us]. You can also make modifications to our exsisting designs.
7Do all furniture come with cushions?
Yes. You can also order separately.
8Are there any guidances on furniture maintenance?
Yes. Just contact us for advices on maintaining your furniture.